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  • Should blogs have a 'new reader' button that changes the sorting order of the posts?

    Should blogs have a 'new reader' button that changes the sorting order of the posts?January 19

    For people who have been subscribing to blogs and following their updates, the important bit is the information that is new, and to have some convenient way of locating older posts. However, I wonder if the new subscribers end up with a poor experien

  • How much computer literacy user should be expected to have for using an ERP?November 30

    For an emerging economy where a user could be a first time computer/tablet user and has no experience of using a system before May not be a graduate or even pre-graduate and doesn't have high levels of curiosity. Could be a novice at work (has just s

  • Does catering to new customers affect returning customers

    Does catering to new customers affect returning customersAugust 7

    Often times you will see deals and bonuses given to new customers or first time users. These deals can be anything from sign up fees waived, deals on products, to a month free subscription. Of course these promotions are designed as incentives to att

  • How do you write coachmark logic for first time user experience?

    How do you write coachmark logic for first time user experience?June 30

    Are there any good resources for writing logic for a series of coachmarks? Specifically, actions that trigger a coachmark in a series, how long they are shown, when they are dismissed and how long it takes for the next coachmark to show? I have writt

  • How to design for a new product or platform?May 6

    I was wondering, how do you adapt your (or is there a specific) process when you are designing something for a new device or platform? For example let's take the Apple Watch recently, many applications were published before anyone could even access t

  • How to indicate that an element is "new" in a list

    How to indicate that an element is "new" in a listMarch 23

    I was wondering if you had any clever idea of how to show that an element in a list is new. In my case I'm displaying a list of documents and I want the user to see which ones are new since their last visit on that page. I can think of 2 ways: By add

  • How to incrementally do transition from large legacy system with poor UX?November 13

    I am sure many of us have faced this problem before. As the only UX designer in a mid-size organization, I am facing a few challenges while executing projects. The organization has a legacy web based system for internal and external (End) customers i

  • Icon to convey "New," to be placed next to new features in a web-based app. Any successful precedents/examples?

    Icon to convey "New," to be placed next to new features in a web-based app. Any successful precedents/examples? May 22

    I am needing to create an icon to flag new features in our site (such as proprietary search filters, to start). We'd like this to be consistent and recognizable for all kinds of new feature roll-outs in the UI). It will need to perform at standard 16

  • How to balance navigation menu hovering lagginess and usability?

    How to balance navigation menu hovering lagginess and usability?April 28

    I'm building a navigation menu with many icons. Hovering one icon, will expand a different sub-bar while hiding the others. The delay I've choosed of 180ms is to avoid the users to accidentally change section while moving their mouse toward a link in

  • Best practices for UI that introduces new users

    Best practices for UI that introduces new usersMarch 12

    I'm working on an onboarding UI to help new users get familiar our platform and I was thinking about some good ways to implement it. From what I have come across so far, it seems that many interfaces accomplish this in two ways: Having an interactive

  • Pros and cons of this forum main page, with checkboxes?

    Pros and cons of this forum main page, with checkboxes?January 13

    What are the pros and cons of a discussion forum main page that works like so: At the top of the page there's a list of forums and sub forums. Below the list of forums, there's a list of forum threads. It lists the most recent threads from all select

  • How to make enterprise information systems more engaging?October 3

    "The EPR-system is boring, nothing really happens, and it's all dull." I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I really don't know how. Sure we can implement so

  • Should we be aware of bandwidth concerns given recent data-plan pricing changes?July 18

    Recently, it's been reported that mobile providers have decided to change the pricing models of their data plans (namely Verizon and AT&T, but perhaps even others; charge per GB of data used). Personally, I have no problem with this line of thinking-

  • Are there any guidelines for usability testing a Metro app?March 4

    How do I conduct usability test on a new Win-8 Metro application when the expected users don't have any experience on that platform? I'm going to test on PC and not on tablet. --------------Solutions------------- Found it! http://msdn.microsoft.com/e

  • Is it suitable to change the design of a service over time?February 29

    When designing a web service is it acceptable to change the layout over time? For example when you first launch a service you may be introducing new concepts and relationships to the user which require some explanation. Would it be suitable to have e

  • Where to notify someone of an empty list?January 19

    Let's say that you have an app and the home page of the app has icons (with text) to link to various actions. One of the actions would typically show you a list of objects that you are subscribed to. The problem comes in when you are new to the appli

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